DuoBug

DuoBug Terms of Use

Last updated: January 1, 2025

Agreement to Terms

By accessing or using the DuoBug website and services ("Services"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms apply to all visitors, users, and clients of DuoBug. We reserve the right to update these Terms at any time. Continued use of our Services after changes constitutes acceptance of the revised Terms.

Description of Services

DuoBug provides digital services including but not limited to e-commerce development, web application development, brand identity design, and social media management. The scope of services for each engagement is defined in a separate project proposal or service agreement signed by both parties.

Client Accounts

To access certain features of our platform, you may be required to create an account. You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • All activities that occur under your account.
  • Notifying us immediately of any unauthorised use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are used in a manner we determine, at our sole discretion, to be harmful.

Payments & Invoices

Payment terms are specified in each project proposal. By engaging our services you agree to:

  • Pay all invoices within the timeframe stated in the proposal or invoice.
  • Pay a deposit (typically 40–50%) before work commences.
  • Notify us promptly of any billing disputes within 7 days of receiving an invoice.

Overdue payments may result in work being paused. DuoBug reserves the right to charge late payment fees on invoices outstanding beyond 30 days.

Intellectual Property

Upon receipt of full payment, DuoBug transfers ownership of the deliverables (code, designs, assets) to the client, unless otherwise specified in the project agreement.

DuoBug retains the right to:

  • Display completed work in our portfolio (unless a confidentiality agreement is in place).
  • Use tools, frameworks, and libraries that are subject to their own open-source licences.

Any third-party software, fonts, or stock assets incorporated into deliverables remain subject to their respective licence terms.

Confidentiality

Both parties agree to treat all non-public information shared during the engagement as confidential. DuoBug will not disclose your proprietary business information to third parties without your written consent, except where required by law or necessary to deliver the services (e.g. sharing access with a sub-contractor under a confidentiality obligation).

Warranties & Disclaimers

DuoBug warrants that services will be performed with reasonable skill and care. We do not warrant that:

  • Deliverables will be completely error-free.
  • Third-party integrations or platforms will operate without interruption.
  • Specific business results (sales, traffic, conversions) will be achieved.

Our Services are provided "as is" to the extent permitted by applicable law, and we disclaim all other warranties, express or implied.

Limitation of Liability

To the fullest extent permitted by law, DuoBug's total liability for any claim arising from or related to our services shall not exceed the total amount paid by you in the six (6) months preceding the claim.

DuoBug shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

Termination

Either party may terminate a project engagement with written notice. Upon termination:

  • The client is responsible for payment for all work completed up to the termination date.
  • DuoBug will deliver all completed work for which payment has been received.
  • Deposits paid are non-refundable once work has commenced, unless termination is due to DuoBug's material breach.

Governing Law

These Terms are governed by and construed in accordance with the laws of Lebanon. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Beirut, Lebanon.

Contact Us

If you have questions about these Terms, please contact us: